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Careers

Attracting and retaining talented employees is pivotal to our ongoing success.  The atmosphere is fast-paced – and we are looking for someone who likes challenges, is a self-starter, and would enjoy working in an entrepreneurial, multi-faceted environment.  We work hard, learn a lot, and share great senses of humor.

Explore Our Competitive Benefits

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PTO (3-4 weeks in your fist year dependent on position), Floating Holidays, Volunteer Time Off Day, Paid Parental Leave, 10 Company paid holidays.

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Work from home, Flexible work environment, Encouraged growth and development, Great company culture, Collaborative teams, Small company where every employee makes an impact.

benefitsEmployee Benefits

Health, Vision, & Dental Benefits (include HRA & HSA plan), Ancillary Benefits, 100% Company Paid Benefits (Life, Accidental Death, Short Term Disability, Long Term Disability).

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Plan through Fidelity, Employer matching plan of 1/2% of the first 6% for a total of 3% match, starting the first of the month following 30 days of employment

Team Feedback

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It is great to be a part of a team of intelligent and talented employees who all share the same position and the drive to get things done. Teams are remote, and even though I work from home, I never feel alone. The executive team supports us with excellent technologies and all the tools I need to get my job done, so I have the resources I need to be successful and feel connected with my coworkers.
-Catherine-

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"Right from my interview, I knew that Volly was going to impact my learning and growth in a good way. From day one the teams I worked with were open to me bringing new ideas to the table, and we automatically worked great together! Not only is it a blessing to work with a profoundly experienced tech team, but it also gives me challenges that help me to hone my work and my efforts. I am grateful to be a part of this brilliant team here at Volly!"
-Michelle-

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"After two weeks, I have got the working-for-Volly picture into focus a bit better. I just added a 100% 5-star review to GlassDoor for Volly. Without exception, it is the best formed workplace I have had the pleasure of working at. Thanks for hiring me, your founder and his team are exceptionally impressive.
-John-

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I started my internship with Volly the summer of my junior year and it’s been the best internship experience I’ve had. I genuinely love and enjoy my job. Not only was I able to utilize the knowledge I learned at school to do marketing research for the company, but I also developed skills outside of my major that were challenging and interesting. My supervisor and team members were great mentors to me. They are supportive, patient, dependable, and have a great sense of humor. Overall, my experience at Volly has been very positive, and the internship was greatly beneficial to my professional growth.
-An-

Current Opening

Position: Client Success Manager

Job Description

The Client Success Manager is an exempt, full-time position responsible for comprehensive oversight of the sustained health and overall value of our client relationships.  The Manager will conduct strategic planning and engagement to identify revenue growth opportunities and maximize client satisfaction. You will need to become proficient in our proprietary web-based applications as well as specific processes of our services and products.  This role is performance-based and provides significant compensation opportunity.
 

Essential Duties & Responsibilities

  • Revenue Growth & Maintenance through identification of cross-sell opportunities
  • Strategic Planning & Engagement with clients driven by business acumen and understanding of evolving market conditions
  • Relationship Management & Client Satisfaction
  • Development and management of standard routines with clients
  • Project Oversight & Execution to ensure timely delivery of critical product functionality and recognition of associated revenues
  • Performance Monitoring & Service Level Management
  • Contract & Renewal Maintenance
  • Other duties as assigned
Experience
  • Financial or mortgage services experience preferred
  • Possess strong relationship-building skills
  • Ability to multi-task and solve problems
  • Strong communication, interpersonal, and organizational skills
  • Ability to work well as a part of a team and independently
  • Ability to interact professionally with multiple levels of client relationships
  • Team management skills
  • Project management skills
  • Proficient user of MS Office
Education
  • Undergraduate Degree or equivalent experience preferred

APPY TO THIS POSITION

Emily Headshot

 

 

Meet Our VP Of Human Resource

With 15 years of human resources experience, Emily is responsible for the full human resources function as well as setting the People Strategy to create an inclusive, flexible and collaborative environment where all employees can grow and develop in support of the company’s long-term goals.  Prior to working for Volly, Emily has worked in a management capacity in a variety of industries including Marketing/Advertising, Pharmaceuticals, Call Center and Warehousing.   These experiences allowed her the opportunity to work with diverse employee populations and on a global platform.  

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August 2021 Spotlight
Geony

Client Delivery Manager, 1 year 8 months

"I love that Volly gives me the ability to support our clients in creative, dynamic and innovative ways. I’m surrounded by brilliant co-workers who are consistently motivating each other to learn more, get better, and continue powering the dream of homeownership for people all over the country!"

08.21 Employee Spotlight
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July 2021 Spotlight

An

“As a part time intern, An has shown great talent and upside; she is both creative and technical in nature. During her internship, An has helped re-design and administrate our new Volly Corporate Website — driving more leads than we have ever seen before! She has shown a great energy, a strong work ethic, a team mentality, and a desire to be a high-quality contributor. An graduated in May (top 1% of her class and Top Marketing Student – WOW) and we are very happy to have her full time now.” – M. Haar, VP, Sales & Marketing and Training

Welcome aboard, An!

07.21 Employee Spotlight
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About Volly 

Volly is powering the dream of homeownership through industry-leading technology and dynamic marketing that drives the customer journey. The Volly Portal Platform is a fully integrated, cloud-based Software-as-a-Service platform that combines Customer Relationship Management (CRM), Marketing Collateral, Borrower Journey Campaign Management, Portfolio Retention, Point of Sale (POS) application and transaction management and Custom Websites, all integrated with digital and print marketing capabilities and industry-leading creative marketing services. Volly was named a HousingWire 2020 and 2021 HW Tech100 Mortgage company. For more information, visit www.MyVolly.com or call (866) 435-7050.

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