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Dawn Douglass Joins Volly as Chief Information Officer

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Woburn, Mass., March 22, 2019 (GLOBE NEWSWIRE) — Volly, a leading provider of SaaS-based marketing automation, CRM, and POS solutions for banks and mortgage companies, is pleased to announce the hiring of Dawn Douglass as its Chief Information Officer. Douglass will lead product development, technology management, and the development of strategic partnership programs.

Douglass brings over 20 years of senior leadership technology expertise to the Volly team. Most recently, Douglass served as SVP of Enterprise Execution at Docutech, where she led a team responsible for product innovation, industry relations, and the operational rollout of all service offerings.  Prior to that, Douglass managed enterprise business intelligence and data solutions for Black Knight.  In addition, Douglass has held a variety of senior-level positions with companies such as Bank of America.

“We are thrilled to have Dawn leading our end-to-end technology deployment strategy,” said Jerry Halbrook, CEO of Volly. “Her leadership experience and proven track record in developing compliant, world-class end-to-end technology systems, partnership programs, and big data are exceptional accomplishments.”

“I’m honored to work with Jerry and the entire leadership team at Volly,” added Douglass. “At the end of the day, our technology is here to help clients serve their end consumer in the most effective and efficient manner possible. It’s all about knowing what our clients want from us and then giving it to them.”

In December, LoyaltyExpress added Halbrook, formerly of Black Knight, as CEO. Prior to that, the company acquired SoftVu, a leader in marketing automation and lead conversion, and LendingManager, a provider of point-of-sale solutions. “It’s a very exciting time here at Volly,” added Halbrook. “Our customers, partners, and employees can look forward to rapid innovation and success in the months and years ahead.”

With volumes down and intensifying security threats, Volly’s single component-based platform helps loan officers differentiate in a commodity market while eliminating risk for banks and mortgage companies through an end-to-end platform that reduces dependency on multiple third-party service providers.

About New Capital Partners

New Capital Partners (NCP) is a private equity firm headquartered in Birmingham, Alabama. NCP partners with niche, tech-enabled services companies in the healthcare, financial and business services industries. Leveraging its extensive operational experience, NCP helps create significant value in portfolio companies by focusing on one core goal: building great companies. For more information, please visit

About Volly

Volly is powering the dream of homeownership through industry-leading technology and dynamic marketing that drives the customer journey. The Volly Portal Platform is a fully integrated, cloud-based Software-as-a-Service platform that combines Customer Relationship Management (CRM), Marketing Collateral, Borrower Journey Campaign Management, Portfolio Retention, Point of Sale (POS) application and transaction management and Custom Websites, all integrated with digital and print marketing capabilities and industry-leading creative marketing services. Volly was named a HousingWire 2020 and 2021 HW Tech100 Mortgage company. For more information, visit or call (866) 435-7050. 

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